TC 224
Service activities relating to drinking water supply systems and wastewater systems - Quality criteria of the service and performance indicators
- Secretariat: AFNOR
- Secretary: Mrs. Mélanie Pinatton
- Chairperson: M. Jean-Luc Redaud (France) until end 2011
- Creation date: 2001
- Work programme
(drafts and new work items of TC 224)
Scope:
Standardization of a framework for the definition and measurement of service activities relating to drinking water supply systems and wastewater systems.
The standardization includes the definition of a language common to the different stakeholders, the definition of the characteristics of the elements of the service according to the consumers expectations, a list of requirements to fulfil for the management of a drinking water supply system and a wastewater system, service quality criteria and a related system of performance indicators, without setting any target values or thresholds.
Excluded:
- design and construction of water supply and wastewater systems, or maintenance techniques;
- limits of acceptability for drinking water quality and wastewater discharted in the receiving body;
- analytical methods.
| Total number of published ISO standards related to the TC and its SCs: | 3 |
| Number of published ISO standards under the direct responsibility of TC 224: | 3 |
| Participating countries: | 34 |
| Observing countries: | 17 |
ISO committees in liaison:
Organizations in liaison:
AIDIS, AfWA, CI, EUREAU, IWA, NORMAPME, WBGA, WHO
Subcommittees/Working Groups:
| Subcommittee/Working Group | Title |
|---|---|
| TC 224/CG | Coordinating group |
| TC 224/WG 1 |
Terminology The convener can be reached through the secretariat |
| TC 224/WG 5 |
Examples of implementation of ISO 24510, 24511 and 24512 Standards The convener can be reached through the secretariat |
| TC 224/WG 6 |
Asset management The convener can be reached through the secretariat |
| TC 224/WG 7 |
Crisis management of water utilities The convener can be reached through the secretariat |
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