Principle 5: System approach to management

Identifying, understanding and managing interrelated processes as a system contributes to the organization's effectiveness and efficiency in achieving its objectives.

Key benefits:

  • Integration and alignment of the processes that will best achieve the desired results.
  • Ability to focus effort on the key processes.
  • Providing confidence to interested parties as to the consistency, effectiveness and efficiency of the organization.

Applying the principle of system approach to management typically leads to:

  • Structuring a system to achieve the organization's objectives in the most effective and efficient way.
  • Understanding the interdependencies between the processes of the system.
  • Structured approaches that harmonize and integrate processes.
  • Providing a better understanding of the roles and responsibilities necessary for achieving common objectives and thereby reducing cross-functional barriers.
  • Understanding organizational capabilities and establishing resource constraints prior to action.
  • Targeting and defining how specific activities within a system should operate.
  • Continually improving the system through measurement and evaluation.

             

Related standards

  • ISO 9000:2000
    Quality management systems -- Fundamentals and vocabulary
  • ISO 9004:2009
    Managing for the sustained success of an organization -- A quality management approach
  • ISO 9001:2008
    Quality management systems -- Requirements

Related information

 
The following article has been added to your basket
Continue shopping  Proceed to checkout