Management and leadership standards
ISO standards that provide requirements or give guidance on good management practice are among the best known of ISO's offering. Many, although not all, are modelled on the management system structure of ISO 9001 and ISO 14001. In addition, the management standards are divided into those which can be used for certification, such as ISO 9001 and ISO 14001, and those which are not certifiable, requirements standards, but provide guidance, such as ISO 26000 and ISO 31000.
ISO 26000 – Social responsibility
ISO's management standards are now joined by ISO 26000, which gives guidance on social responsibility. It does not follow the management system model and is not a certification standard. Therefore, any claim by an organization to be certified to ISO 26000 is false and organizations should beware of any offers to certify them to the standard.
ISO 31000:2009 – Risk management
Published in 2009, ISO 31000 is experiencing a rapid take-up by the global market, while It adapts aspects of the management system approach, it is not a certification standard.
Global status
Of ISO's management standards , two have achieved truly global status and are now thoroughly integrated with the world economy:
ISO 9001:2008 – Quality management
which gives the requirements for quality management systems, is now firmly established as the globally implemented standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.
ISO 14001:2004 – Environmental management
which gives the requirements for environmental management systems, confirms its global relevance for organizations wishing to operate in an environmentally sustainable manner.
Specific challenges
ISO 9001 et ISO 14001 have been joined in recent years by new standards based on the same generic model, developed to meet the needs of specific sectors or addressing specific challenges:
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