Home

ISO 9241-20:2008
Subscribe to updates

Ergonomics of human-system interaction -- Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services

Abstract

ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.

 

  • Document published on: 2008-03
    Edition: 1 (Monolingual) ICS: 35.180; 13.180
    Status: Published Stage: 90.60 (2016-09-17)
    TC/SC: ISO/TC 159/SC 4 Number of Pages: 42
     
  • This standard has not been revised

  • No corrigenda or amendments available

Related standards

Format
  • PDF

    This format preserves the paper layout, and is watermarked

  • EPUB

    This format allows documents to be read on tablets and smartphones

  • COLOUR PDF

    Enhanced user-friendly colour PDF format

  • REDLINE

    See any updates made from previous versions at a glance

  • PAPER

    Normally A4 size documents. Shipping costs apply

Language
PDF
Paper

Swiss francs CHF 158

Buy

Got a question?

Check out our FAQs

Email Customer Care
or call us on +41 22 749 08 88
09:00 – 12:00, 14:00 – 17:00 (UTC+1).