ISO 24511:2007

Activities relating to drinking water and wastewater services -- Guidelines for the management of wastewater utilities and for the assessment of wastewater services

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Language	Format	Add to basket
English	PDF (1 339 kB)	CHF 158,00
English	Paper	CHF 158,00
French	PDF (1 539 kB)	CHF 158,00
French	Paper	CHF 158,00

General information

Number of Pages: 59

Edition: 1 (Monolingual)	ICS: 13.060.30; 93.030
Status: Published	Stage: 60.60 (2007-11-29)
TC/SC: TC 224

Abstract

ISO 24511:2007 provides guidelines for the management of wastewater utilities and for the assessment of wastewater services.

ISO 24511:2007 is applicable to publicly and privately owned and operated wastewater utilities, but does not favour any particular ownership or operational model.

ISO 24511:2007 addresses wastewater systems in their entirety and is applicable to systems at any level of development (e.g. pit latrines, on-site systems, networks, treatment facilities).

The following are within the scope of ISO 24511:2007:

the definition of a language common to different stakeholders;
objectives for the wastewater utility;
guidelines for the management of wastewater utilities;
service assessment criteria and related examples of performance indicators, all without setting any target values or thresholds.

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ISO 24512:2007
Activities relating to drinking water and wastewater services -- Guidelines for the management of drinking water utilities and for the assessment of drinking water services
ISO 24510:2007
Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users