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ISO/PAS 17003:2004
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Conformity assessment -- Complaints and appeals -- Principles and requirements

This standard has been reviewed* and then confirmed in 2008.

*ISO standards are reviewed every five years.

Abstract

ISO/PAS 17003:2004 contains principles and requirements for the elements of complaints and appeals as they relate to conformity assessment.

It is an internal tool for use in the ISO standards development process by ISO/CASCO working groups when addressing the elements of complaints and appeals in the preparation of their documents.

ISO/PAS 17003:2004 is not a stand-alone normative document to be used directly in conformity assessment activities.

 

  • Edition: 1 (Monolingual) ICS: 03.120.20
    Status: Published Stage: 90.93 (2008-12-31)
    TC/SC: ISO/CASCO Number of Pages: 5
  • No revision information available

  • No corrigenda or amendments available

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