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ISO/IEC 13714:1995
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Information technology -- Document processing and related communication -- User interface to telephone-based services -- Voice messaging applications

This standard was last reviewed* in 2008.

*ISO standards are reviewed every five years.

Abstract

Will provide users of voice messaging systems with a consistent mode of interaction in a way that is independent of the underlying system implementations. The interface is based on a set of design guidelines defined in annex A. The interface supports the ability of all users described in the user-system model to access the features of voice messaging systems. In the call answering application, the interface allows callers to leave messages from all types of telephones. In the voice mail application, the interface allows subscribers to send and receive voice messages and to manage stored data.

 

  • Edition: 1 (Monolingual) ICS: 35.100.70
    Status: Published Stage: 90.93 (2008-07-29)
    TC/SC: ISO/IEC JTC 1 Number of Pages: 60
  • No revision information available

  • No corrigenda or amendments available

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