Home

Subscribe to updates

ISO/IEC 15504-3:2004

Information technology -- Process assessment -- Part 3: Guidance on performing an assessment

Media and price

Format Price Language
PDF CHF 88,00 Add to basket
Paper CHF 88,00 Add to basket

 

Abstract

ISO/IEC 15504 (all parts) provides a framework for the assessment of processes. This framework can be used by organizations involved in planning, managing, monitoring, controlling and improving the acquisition, supply, development, operation, evolution and support of products and services.

ISO/IEC 15504-3:2004 provides guidance on meeting the minimum set of requirements for performing an assessment contained in ISO/IEC 15504-2.

It provides an overview of process assessment and interprets the requirements through the provision of guidance on:

  1. performing an assessment;
  2. the measurement framework for process capability;
  3. process reference models and process assessment models;
  4. selecting and using assessment tools;
  5. competency of assessors;
  6. verification of conformity.

ISO/IEC 15504-3:2004 also provides an exemplar documented assessment process that conforms to the requirements of 4.2 in ISO/IEC 15504-2.

 

Preview and follow ISO/IEC 15504-3:2004 on our Online Browsing Platform

Preview


Contact customer services

Send your enquiry by email
or call us on +41 22 749 08 88
09:00 – 12:30, 14:00 – 17:00 (UTC+1).

Related standards

Standards in the same category (35.080)
Standards from the same committee