Subscribe to updates

ISO 10018:2012

Quality management -- Guidelines on people involvement and competence

Media and price

Format Price Language
PDF+ePub CHF 118,00 Add to basket
Paper CHF 118,00 Add to basket

Note: This standard is also included in the online collection: ISO 9000 Quality Management.



ISO 10018:2012 provides guidance on engaging people in an organization's quality management system, and on enhancing their involvement and competence within it. ISO 10018:2012 is applicable to any organization, regardless of size, type, or activity.


  • Edition: 1 (Monolingual) ICS: 03.100.30; 03.120.10
    Status: Published Stage: 60.60 (2012-08-31)
    TC/SC: ISO/TC 176/SC 3 Number of Pages: 23
  • No revision information available

  • No corrigenda or amendments available

Preview and follow ISO 10018:2012 on our Online Browsing Platform


Contact customer services

Send your enquiry by email
or call us on +41 22 749 08 88
09:00 – 12:30, 14:00 – 17:00 (UTC+1).