Managing for the sustained success of an organization -- A quality management approach
ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
Document published on: 2009-11-01 Edition: 3 (Monolingual) ICS: 03.120.10 Status: Published Stage: 90.92 (2015-12-03) TC/SC: ISO/TC 176/SC 2 Number of Pages: 46
Revised by: ISO/NP 9004
Revises: ISO 9004:2000
No corrigenda or amendments available
- ISO 9000 quality management