ISO 9004:2009
Managing for the sustained success of an organization -- A quality management approach
Media and price
| Language | Format | Add to basket |
|---|---|---|
| English | PDF (1 077 kB) | CHF 150,00 |
| English | Paper | CHF 150,00 |
| French | PDF (641 kB) | CHF 150,00 |
| French | Paper | CHF 150,00 |
| Spanish* | PDF (656 kB) | CHF 150,00 |
| Spanish* | Paper | CHF 150,00 |
* Official ISO translation
General information
Number of Pages: 46
| Edition: 3 (Monolingual) | ICS: 03.120.10 |
| Status: Published | Stage: 60.60 (2009-10-30) |
| TC/SC: TC 176/SC 2 |
Abstract
ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
Revision information
Revises: ISO 9004:2000
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