Records management

Every business needs to manage its business records, which means saving, storing, retrieving, using, protecting and destroying the information it creates and receives. A comprehensive, properly structured records management programme results in reduced costs and better-managed risks.

ISO has published ISO 15489-1:2001, which provides guidelines for the development of records management policies and strategies as well as discussing the processes of capture, storage, monitoring and training.

Thus, ISO 15489 will help such organizations evaluate the size of the task at hand and allow them to reap the rewards of good records management.

Related standards