Disabled persons
Ergonomics data
The issue of the accessibility of products, services and environments has become more important with the increasing percentage of older persons in the world’s population and the high prevalence of disability or limitations in this demographic group as expressed in the UN Convention on the rights of persons with disabilities.
ISO/TR 22411:2008, Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities, offers technical information, data and ergonomic know-how for design that addresses the needs of these of older persons and persons with disabilities.
Each of the report's design considerations or recommendations is based on ergonomic principles necessary for making accessible products, services and environments encountered in all aspect of daily life, as well as in the consumer market.
The purpose is to maximize the number of people who can readily use a product or service and then they would become involved in social activities without the restrictions often imposed by age or disability.
IT office equipment
Copying documents, printing data or sending facsimile are very common tasks, but as Information and Communication Technology (ICT) is becoming increasingly critical for fulfilling everyday task at home and at the office, the elderly and disabled can be left out.
ISO/IEC 10779:2008, Information technology – Office equipment accessibility guidelines for elderly persons and persons with disability, provides guidelines for the design and evaluation of office equipment to facilitate their operation by persons with the widest range of capabilities, including persons with disabilities or with temporary disabilities.
The standard provides guidelines to be used when planning, developing and designing office equipment such as copying machines, page printers and multi-function devices. It outlines specifications for:
- Operation
- Display (e.g. Auditory)
- Mechanical operable controls (e.g. Position, shapes)
- Terms (e.g. Commonly used expressions), and
- Maintenance, such as care of equipment and parts replacement by users.
Street crossing
Equipping pedestrian street crossings with acoustic and tactile signals to help disabled persons was a step forward. The problem is that they vary from one country to another.
The installation of acoustic and tactile signals for pedestrian traffic lights based on ISO 23600:2007, Assistive products for persons with vision impairments and persons with vision and hearing impairments – Acoustic and tactile signals for pedestrian traffic lights, significantly improves the ability of these persons to travel safely and independently.
The standard sets out the requirements, technical specifications and performance criteria for acoustic and tactile signals for pedestrian traffic lights and will help to ensure major benefits such:
- Harmonized criteria for manufacturers and designers
- Safe, reliable and functional products
- Enhanced compatibility between products
- Common testing methods leading to comparable, reliable test results.
It aims to ensure equivalent information worldwide at intersections equipped with pedestrian crossing signals.


