Management standards

ISO standards that provide requirements or give guidance on good management practice are among the best known of ISO's offering.

Of these, two have achieved truly global status and are now thoroughly integrated with the world economy:

ISO 9001:2008

which gives the requirements for quality management systems, is now firmly established as the globally implemented standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.

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ISO 14001:2004

which gives the requirements for environmental management systems, confirms its global relevance for organizations wishing to operate in an environmentally sustainable manner.

 

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They have been joined in recent years by new standards based on the same generic model, developed to meet the needs of specific sectors or addressing specific challenges:

This section provides an overview of these standards.