ISO Management Systems
January-February 2007

Port of Houston and ISO 14001

Special Report

Port of Houston and ISO 14001

• Online version

 

QMS and product quality
Bridging the gap between quality management systems and product quality

Customers don’t buy quality systems, they buy products and services. So the real test of a quality management system (QMS) is the extent to which it leads to the product the customer wants. The author of this article proposes elements of a solution to bridge the gap he sees between the QMS and product quality.

View Point

Canadian food sector SME’s ISO 22000 scoop

Bramfood Manufacturers and Distributors, a Canadian SME employing 20 people, is believed to be the first in North America to achieve ISO 22000 certification. Bramfood’s CEO, Muru Rajah (left), and Quality Assurance and Regulatory Affairs (QA&RA) Supervisor, Baljinder Singh (right), share their perspectives on this standard for food safety management systems.

ISO Insider

• 15 FAQs on ISO/IEC 17021:2006
• Requirements for food safety management system certification
• ISO standard will help purchasers by clarifying environmental labels

International

• Houston – world’s 10 th largest port – combines business with respect for environment through ISO 14001

In 2002, the Port of Houston (PHA), Texas, USA, became the first US port to attain ISO 14001 certification. This article describes its implementation programme and the concrete benefits achieved in reduced pollution, improved water quality and energy conservation.

• Small company builds big ambitions on ISO 22000
• Top South African Bank commits to ISO 14001 and the environment
• French method makes small businesses ISO 9001-proficient in days
• ISO 9001:2000 – a standard of governance
• INLAC – a driving force behind ISO 9000 in Latin America
• Cutting the cost of ISO 9001:2000

Standards for services

Malta bets on quality, competence and service orientation

The young Malta Standards Authority is strengthening the islands’ economic infrastructure through the introduction of European and International Standards – plus home-grown standards, such as for traditional crafts and vehicle servicing