ISO Management Systems magazine
Do consumers really care about ISO 9001:2000 certification?
ISO Management Systems publishes what it describes as “a rarity” in its latest issue – an article 
giving the results of one of the few surveys carried out by a professional market research organization to uncover just what consumers know or care about ISO 9000.
“The findings are of vital interest to the thousands of organizations worldwide that invest in ISO 9001:2000,” comments the ISO magazine.
The article is authored by the instigators of the survey, James Tannock, a Reader in Quality and Operations Management at the Nottingham University Business School, Nottingham, United Kingdom, and Henry Brown, who was an undergraduate at the Nottingham University Business School when the survey was carried out.
They introduce their findings by asking, “Wouldn’t it be useful for companies that invest in ISO 9001:2000 implementation and certification to have some hard data on whether this improves how consumers perceive their organization, its products and services?
“Many surveys on the impacts and benefits of the ISO 9000 quality management standards have been carried out, but most have dealt with business-to-business relationships and issues. This article breaks new ground in presenting the main findings of a survey to discover the knowledge, perceptions and attitudes of consumers towards ISO 9000.”
UN's climate change chief praises new ISO 14064 standards
"ISO is making an important contribution to climate protection," says Richard Kinley, Officer-in-Charge of the United Nations Framework Convention on Climate Change (UNFCCC), in an exclusive interview in the June issue of ISO Focus.
Kinley's interview appears in a special issue of the magazine devoted to Environmental sustainability, published to coincide with World Environment Day, celebrated each year on 5 June. The issue covers ISO's comprehensive portfolio of environmental standards, including the newly published ISO 14064 standards for greenhouse gas accounting and verification.
Consumers call for greater awareness of ISO's environmental labelling standards
The ISO Committee for consumer policy, COPOLCO, is recommending that ISO raise awareness of the benefits of its environmental labelling standards. The recommendation was formulated at the COPOLCO workshop, hosted by the Department of Standards Malaysia (DSM) and the Malaysian Association of Standards Users on 24 May 2006 in Kuala Lumpur on the theme of How can environmental standards help promote sustainable consumption?
ISO considers developing standards for improving crisis management
ISO is looking at the development of standards to improve crisis management in anticipation or in the face of major disasters, either natural or man-made, to mitigate their effects. Some 70 delegates from 30 countries, including 12 developing countries, attended the first meeting of ISO technical committee ISO/TC 223 since its scope was expanded following recent recommendations by ISO’s Strategic Group on Security.
Drafting progresses of future ISO 26000 standards on social responsibility
The building of international consensus on voluntary guidance to help organizations operate in a socially responsible way made progress at the recent meeting of the ISO group that is developing the future ISO 26000 standard on social responsibility. Some 320 people from 55 countries and 26 international organizations attended the third plenary meeting of the ISO Working Group on Social Responsibility (WG SR) on 15-19 May 2006 in Lisbon, Portugal.
Special Report: Food Safety
How close are the intent of ISO 22000:2005 and its implementation by users? An expert who took part in its design and development has reviewed feedback from early user and gives some pointers to tackling the issues they raise.
How standards nurture innovation in the cold light of dawn
ISO President, Professor Masami Tanaka, writes: “Many a flash of inspiration, many a hot, new idea, when examined in the cold light of dawn is found to face serious practical barriers to their implementation.” ISO’s speciality, he continues, is developing standards that provide the link between creative ideas and practical implementation as manufacturable and marketable products.
- Help for small businesses to implement ISO management system standards
- From farm to fork – ISO 22005 to systemize traceability of food and feed
- ISO/IEC 20000 benchmarks provision of IT service management
- ISO/IEC standard for assessing quality of e-learning
- Can you trust them? ISO standard for sizing up personal financial planners
- ISO's work on water services presented at World Water Forum
Do consumers really care about ISO 9001 certification?
This article presents the results of one of the few surveys carried out by a professional market research organization to uncover just what consumers know or care about ISO 9000.
World’s biggest oil company uses ISO 9001:2000 in giant SAP roll-out
Saudi Aramco, the world’s largest oil company, placed its confidence in ISO 9001:2000 to provide a backbone for the deployment of a massive SAP enterprise resource planning programme that has already seen SAP training for more than 144,600 employees since 2000.
Globalization and ISO 14001 – trading up or trading down?
Does globalization spur a “race to the bottom”, in which countries relax their environmental regulations in pursuit of foreign trade? The authors use the results of a study of 108 countries to suggest the opposite.
ISO 14000 in China’s Green March to environmental management
By 2005, nearly 13,000 Chinese organizations had achieved ISO 14001 certification. Many are now reporting significant benefits.
How to implement an ISO/IEC 27001 information security management system
Experts who developed ISO/IEC 27001 give advice on how to achieve its benefits.
After slow start, pace picks up in Germany
The momentum to develop service standards has now built up in Germany and put the country among the leaders in the field.
Discover your subscription options to ISO Management Systems!
▪ ▪ ▪
Corporate offer for ISO Management Systems magazine!
When your markets or supply chains are international, providing managers throughout the organization with the worldwide perspective brought by ISO Management Systems magazine could make a key contribution to achieving success. Investing in ISO Management Systems is now made easier by a new corporate rate which saves you 20 % on the regular price! Contact our customer service staff for details:
• Send us an e-mail at sales@iso.org
• Call us at +41 22 749 03 36
▪ ▪ ▪
ISO 14064 for greenhouse gas accounting and verification
The ISO 14064 standards for greenhouse gas accounting and verification provide government and industry with an integrated set of tools for programmes aimed at reducing greenhouse gas emissions, as well as for emissions trading. The article on these standards that appeared in the March-April issue of ISO Management Systems is now available in the ISO 9000/ISO 14000 section on the ISO Web site.