Involving consumers - Why and how. Practical guidance for standards development bodies
This brochure provides national standards bodies and other standards development organizations with practical guidance on achieving consumer participation in standardization. It covers why and when to engage consumers, the added value of their participation, how to organize it effectively and what it means to be a consumer representative.
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Involving consumers - Why and how
Year of publication: 2011 Edition: 1 |
Paper | * | English | Add to basket |
| Paper | * | French | Add to basket | |
| * shipping costs will be charged | ||||
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