Items to be displayed:
| Standard and/or project | Stage | ICS |
|---|---|---|
| ISO 10001:2007 Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations | 90.60 | 03.120.10 |
| ISO 10002:2004 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations | 90.60 | 03.120.10 |
| ISO 10002:2004/Cor 1:2009 | 60.60 | 03.120.10 |
| ISO 10003:2007 Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations | 90.60 | 03.120.10 |
| ISO 10004:2012 Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring | 60.60 | 03.120.10 |
| ISO 10008 Quality management -- Customer satisfaction -- Guidelines for business-to-consumer electronic commerce transactions | 60.00 | 03.120.10 |
| ISO 10012:2003 Measurement management systems -- Requirements for measurement processes and measuring equipment | 90.60 | 03.120.10 17.020 |
| ISO/TR 10013:2001 Guidelines for quality management system documentation | 90.93 | 03.120.10 |
| ISO 10014:2006 Quality management -- Guidelines for realizing financial and economic benefits | 90.60 | 03.120.10 |
| ISO 10014:2006/Cor 1:2007 | 60.60 | 03.120.10 |
| ISO 10015:1999 Quality management -- Guidelines for training | 90.60 | 03.120.10 03.100.30 |
| ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000 | 60.60 | 03.120.10 03.120.30 |
| ISO 10018:2012 Quality management -- Guidelines on people involvement and competence | 60.60 | 03.100.30 03.120.10 |
| ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services | 90.20 | 03.120.10 03.100.30 |
| ISO 19011:2011 Guidelines for auditing management systems | 60.60 | 13.020.10 03.120.10 |
