Home

Standards catalogue

Subscribe to updates

ISO/TC 176/SC 3  - Supporting technologies

Items to be displayed:


Standards and projects under the direct responsibility of ISO/TC 176/SC 3 Secretariat

Standard and/or projectStageICS
ISO 10001:2007
Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations
90.92 03.120.10
ISO/NP 10001
Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations
10.99 03.120.10
ISO/NP 10002
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
10.99 03.120.10
ISO 10002:2014
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
90.92 03.120.10
ISO 10003:2007
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
90.92 03.120.10
ISO/NP 10003
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
10.99 03.120.10
ISO/NP 10004
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
10.99 03.120.10
ISO 10004:2012
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
90.92 03.120.10
ISO 10008:2013
Quality management -- Customer satisfaction -- Guidelines for business-to-consumer electronic commerce transactions
60.60 03.120.10
ISO 10012:2003
Measurement management systems -- Requirements for measurement processes and measuring equipment
90.93 03.100.70
17.020
ISO/TR 10013:2001
Guidelines for quality management system documentation
90.93 03.100.70
ISO 10014:2006
Quality management -- Guidelines for realizing financial and economic benefits
90.92 03.120.10
ISO 10014:2006/Cor 1:2007
60.60 03.120.10
ISO 10015:1999
Quality management -- Guidelines for training
90.92 03.120.10
03.100.30
ISO/AWI 10015
Quality management -- Guidelines for competence management and training
20.00 03.100.30
03.120.10
ISO/TR 10017:2003
Guidance on statistical techniques for ISO 9001:2000
90.60 03.100.70
03.120.30
ISO/AWI 10018
Quality management -- Guidelines for people engagement
20.00
ISO 10018:2012
Quality management -- Guidelines on people involvement and competence
90.92 03.100.30
03.120.10
ISO 10019:2005
Guidelines for the selection of quality management system consultants and use of their services
90.93 03.100.30
03.100.70
ISO 19011:2011
Guidelines for auditing management systems
90.92 03.120.10
03.100.70
13.020.10