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ISO/IEC JTC 1/SC 40  - IT Service Management and IT Governance

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Standards and projects under the direct responsibility of ISO/IEC JTC 1/SC 40 Secretariat

Standard and/or projectStageICS
ISO/IEC 20000-1:2011
Information technology -- Service management -- Part 1: Service management system requirements
90.92 35.020
03.080.99
ISO/IEC CD 20000-1
Information technology -- Service management -- Part 1: Service management system requirements
30.20 35.020
03.080.99
ISO/IEC 20000-2:2012
Information technology -- Service management -- Part 2: Guidance on the application of service management systems
90.92 35.020
03.080.99
ISO/IEC NP 20000-2
Information technology -- Service management -- Part 2: Guidance on the application of service management systems
10.99 35.020
03.080.99
ISO/IEC 20000-3:2012
Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
90.92 35.020
03.080.99
ISO/IEC NP 20000-3
Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
10.99 35.020
03.080.99
ISO/IEC TR 20000-4:2010
Information technology -- Service management -- Part 4: Process reference model
90.93 35.020
03.080.99
ISO/IEC TR 20000-5:2013
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
60.60 35.020
03.080.99
ISO/IEC FDIS 20000-6
Information technology -- Service management -- Part 6: Requirements for bodies providing audit and certification of service management systems
50.92 03.080.99
03.120.20
35.020
ISO/IEC TR 20000-9:2015
Information technology -- Service management -- Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services
60.60 03.080.99
35.020
ISO/IEC TR 20000-10:2015
Information technology -- Service management -- Part 10: Concepts and terminology
60.60 35.020
03.080.99
ISO/IEC TR 20000-11:2015
Information technology -- Service management -- Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
60.60 03.080.99
35.020
ISO/IEC TR 20000-12:2016
Information technology -- Service management -- Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
60.60 03.080.99
35.020
ISO/IEC 30105-1:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 1: Process reference model (PRM)
60.60 35.080
ISO/IEC 30105-2:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 2: Process assessment model (PAM)
60.60 35.080
ISO/IEC 30105-3:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 3: Measurement framework (MF) and organization maturity model (OMM)
60.60 35.080
ISO/IEC 30105-4:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 4: Terms and concepts
60.60 35.080
ISO/IEC 30105-5:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 5: Guidelines
60.60 35.080
ISO/IEC 30121:2015
Information technology -- Governance of digital forensic risk framework
60.60 35.080
ISO/IEC 38500:2015
Information technology -- Governance of IT for the organization
60.60 35.020
ISO/IEC TS 38501:2015
Information technology -- Governance of IT -- Implementation guide
60.60 35.020
ISO/IEC TR 38502:2014
Information technology -- Governance of IT -- Framework and model
60.60 35.020
ISO/IEC TR 38504:2016
Governance of information technology -- Guidance for principles-based standards in the governance of information technology
60.60 35.020
ISO/IEC FDIS 38505-1
Information technology -- Governance of IT -- Part 1: Application of ISO/IEC 38500 to the governance of data
50.20 35.020
ISO/IEC WD TR 38505-2
Information Technology -- Governance of IT -- Part 2: Implications of 38505-1 for data management
20.20 35.020
ISO/IEC AWI 38506
Information technology -- Governance of IT -- Governance of IT enabled investments
20.00