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ISO 9000:2005

Quality management systems -- Fundamentals and vocabulary

This standard has been reviewed and then confirmed in 2009 
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Note: The Russian version of ISO 9000:2000, the previous edition of this standard, as well as the certified translation in Arabic, remains available from the ISO member bodies or directly from the ISO Central Secretariat.

This standard is also included in the online collection: ISO 9000 Quality Management.

 

Abstract

ISO 9000:2005 describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

It is applicable to the following:

a) organizations seeking advantage through the implementation of a quality management system;

b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;

c) users of the products;

d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);

e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);

f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;

g) developers of related standards.

 

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