“In a global economy, standardization is a must”, says Guy Dollé, CEO and Chairman of Arcelor, the world's second largest steel maker, in an exclusive interview in the June 2005 issue of ISO Focus (www.iso.org/isofocus), the magazine of the International Organization for Standardization.
“It is a prerequisite for effectiveness, performance and optimization of our production activities, but also with our trading partners since harmonization helps us to speak the same business language,” Dollé tells ISO Focus. “Arcelor, as a global company, must be able to rely on internationally recognized and efficient standards.”
Dollé goes on to affirm his appreciation of how ISO standards provide a reference framework, or a common technological language, between suppliers and their customers – which facilitates trade and the transfer of technology. “All these standards contribute to continuous improvement in Arcelor,” he says. “They are also key element for our business since they are internationally recognized and very often required by our clients who have very stringent requirements. This approach is an absolute must have to constantly meet and exceed the certification requirements of our customers.”
Both ISO 9001:2000 and ISO 14001:2004 management system standards, respectively for quality and environment, are fully integrated in Arcelor. “All our entities are already under ISO 9001:2000 management,” says Dollé in the interview. “I have been also very pushy to have all Arcelor production facilities ISO 14001 certified. We are close to achieving this target: 96% of our production units have already obtained their certification.”
Competing in the global economy requires harmonized International Standards, Dollé emphasizes: “The absence of standards leads to unbalanced competition and impairs free trade,” he says. “Standardization of metrics, of assessment tools and methods, of management systems and of audit systems is key for the development of the global economy.”
“ISO is a key contributor to help harmonization and will keep on playing a crucial role for allowing people and companies to talk the same language.”
|In the Arcelor Group, Guy Dollé is CEO and Chairman of the Management Board. |
Guy Dollé is a graduate of the Ecole Polytechnique, Paris, France. He began his career in 1966 with the Irsid Steel Research Center. He joined Usinor in 1980 as head of the plates and tubes division, becoming chairman of GTS in 1985. He was named Executive Vice-President of Usinor Aciers in 1986 with responsibility for all hot-roll production.
Following the merger of Usinor Aciers with Sollac, Mr Dollé became head of production for the northern region of the new Sollac entity and was appointed vice-president, industrial affairs in November 1987. From 1993 to April 1995, he served as chairman and chief executive officer of Unimétal.Mr Dollé was named Usinor executive vice-president in charge of strategy, planning and international affairs in 1995 and in 1997 became head of the Stainless Steel and Alloys Division. He was appointed senior executive vice-president of Usinor in 1999.