ISO/COPOLCO workshop - Malta - 21 May 2013

Keeping consumers safe

On 21 May 2013 the ISO committee on consumer policy (ISO/COPOLCO) organized a workshop in Malta focusing on the role of standards in consumer safety.

Click through the photos below to follow the day.

  • Minister in Malta opening a ceremony

    Hon. Dr. Helena Dalli MP, Minister for Social Dialogue, Consumer Affairs and Civil Liberties, Malta, and Francis E. Farrugia, Chair of MCCAA, welcomed participants.

  • Norma McCormick, Chair of the ISO/COPOLCO, announced the main focus of the workshop: How can standards ensure consumer protection?

  • People sitting at a table during the conference

    The workshop was attended by nearly 100 participants from more than 30 countries.

  • Luke Upchurch giving presentation

    "Many consumers are underprotected, barely half (52%) of countries have a national policy to protect consumers," Luke Upchurch, Consumers International

  • Ruggero Lensi giving a presentation

    Ruggero Lensi, UNI, Italy, spoke about bringing consumer protection to the heart of standards development.

  • Noel Toledo giving presentation

    Noel Toledo, Consultant, raised the importance of standards in market surveillance: “Certain elements such as the collection and effective sharing of accident data related to product safety issues need to be given more priority at European and International level.“

  • Man with microphone asking question

    During question and answer sessions, participants shared ideas and best practices on product safety.

  • Ruth Mackay

    Ruth Mackay, Chair of the OECD Working Party on consumer product safety said:"Benefits for individual countries include improving the visibility and publicity of recalls, and enhancing the concept of recalls as an important issue."

  • Throughout the day participants were asked to work together to discuss key questions such as "Innovation and consumer protection: challenges or opportunities for standards?"

  • Dr. Eunsook Moon (far left), President, National Food Safety Information Service, Republic of Korea, led a roundtable on food safety.

  • “In a market in which products circulate freely, market surveillance and food safety needs to be highly coordinated and capable of reacting rapidly to safety problems,” Christine Heemskeerk, Chair, Trading Standards Institute, UK.

  • "Globalization and open markets present new food safety challenges," said  Sandra C. Herera Vivar, Icontec, Colombia.

More photos of this event can be found on Flickr.

Presentations and audio interviews with some of the speakers are also available.