What's
the bottom line on ISO?
ISO's work makes a positive difference
to the world we live in. ISO standards add value to all types of business operations. They contribute
to making the development, manufacturing and supply of products and services more efficient, safer and
cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard
consumers and users of products and services in general - as well as making their lives simpler. You
will find an introduction to ISO in the About ISO section.
What can I expect to find in an ISO standard?
An ISO standard is a documented agreement containing technical specifications or other precise criteria to be used consistently as rules, guidelines, or definitions of characteristics to ensure that materials, products, processes and services are fit for their purpose. It is a living agreement that can have a profound influence on things that deserve to be taken seriously - such as the safety, reliability and efficiency of machinery and tools, means of transport, toys, medical devices, and so on.
What
does "conformity assessment" mean?
At its simplest, "conformity
assessment" means checking that products, materials, services, systems or people measure up to
the specifications of a relevant standard. For example, a customer may want to check that the product
he or she ordered from a supplier meets the purpose for which it is required. One of the most efficient
ways to do this is when the specifications of the product have been defined in an International Standard.
That way, both supplier and customer are on the same wavelength, even if they are based in different
countries, because they are both using the same references.
Can I pay in my local currency? What is CHF?
Prices for ISO publications ordered from the ISO Central Secretariat are expressed in Swiss francs (CHF). If you wish to convert the price of any ISO publication into your national currency you can find a currency converter at www.oanda.com
How soon can I receive my order?
Orders for physical products, such as paper or CD-ROM, are dispatched as soon as possible either on the same day or the next business day after your order is received. Please allow two to three days for your order to be delivered.
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