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  • Mobile banking

    A new series of standards are in development

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  • Ready for anything

    A new standard for organizational resilience is in development.

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  • A busy airport interior

    The service economy

    Why International Standards are on trend

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  • The price is right

    A standard for unit pricing will make price comparisons a piece of cake

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ISO International Standards provide practical tools for tackling many of today’s global challenges. Learn how International Standards work in the real world in sectors such as Health and safety, Services, Food, Climate change, Water and many more...

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ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.

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News

Mobile payments to take off with new series of standards

It is not so long ago that a mobile phone was used to make phone calls. These days it is used for everything from navigating our way through the streets to paying our bills and managing our bank accounts. Mobile payments and banking is one of the fastest growing areas of mobile use, but in order for the functions to work across the many platforms involved, harmonized processes and transparency is key. A new series of standards in development aims to offer just that.

ISO 55001, Sodexoʼs bottom line

Asset management can be the single most powerful weapon in a companyʼs arsenal for saving time, money and lots of executive headaches. Using ISO 55001, Sodexo, a world leader in quality-of-life services, rolled out a best-practice model for asset management across numerous countries and industries - and it did it " The Sodexo Way ".

Service Birmingham delivers value with service management

Service Birmingham reduced costs and improved efficiency, agility and customer satisfaction, all in the effort to respond to public-sector pressures to "do more with less" while maintaining excellent service quality. This was made possible thanks to the implementation of ISO/IEC 20000 for service management.

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Cover of ISOfocus May June 2016 - The service economy

This month on ISOfocus

The service economy

The services sector is expanding dynamically. For example, not long ago, online services such as e-banking and shopping were unknown. Now they are an essential part of daily life for many of us.

With so much happening in the world of services, this issue of ISOfocus throws a spotlight on the globally important services sector and looks closely at the work ISO technical committees are doing in developing standards for IT service management, consulting, tourism and training.

Current issue

ISOfocus

Published in English, French and Spanish, six times per year, ISOfocus is your gateway to International Standards. Whether a multinational enterprise faced with major decisions or a small business looking for ideas, ISOfocus seeks to provide both the kind of overviews that strategic planners need and the little details that can make a big difference.

You will find international topics covering everything from IT and transport to personal stories and everything in between. Our goal is to bring you the highest-quality information and most up-to-date and internationally relevant material on standards in each issue.

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