Quantitative methods in process improvement -- Six Sigma -- Part 2: Tools and techniques
ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach.
The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.
Document published on: 2011-09-01 Edition: 1 (Monolingual) ICS: 03.120.30 Status: Published Stage: 60.60 (2011-08-17) TC/SC: ISO/TC 69/SC 7 Number of Pages: 49
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