Abstract

ISO/IEC 24762:2008 provides guidelines on the provision of information and communications technology disaster recovery (ICT DR) services as part of business continuity management, applicable to both “in-house” and “outsourced” ICT DR service providers of physical facilities and services.

ISO/IEC 24762:2008 specifies:

• the requirements for implementing, operating, monitoring and maintaining ICT DR services and facilities;
• the capabilities which outsourced ICT DR service providers should possess and the practices they should follow, so as to provide basic secure operating environments and facilitate organizations' recovery efforts;
• the guidance for selection of recovery site; and
• the guidance for ICT DR service providers to continuously improve their ICT DR services.